Tag: computers

Software Upgrades

It’s really difficult to change to a new software program when you’ve used the same one for years. I knew I would need to get Office 365 when I bought my husband a new computer and I went to use Word to bring up one of my Dropbox files. Oops, no Microsoft Office program came installed on his device. I’d been using Office 2010 on mine for a decade. But now the death knell sounded for this ancient but steadfast program.

I did my initial research to learn 365 Personal would suit my needs. But still I put off the dreaded day of upgrades. Would it mess with my Outlook inbox or my Word files?

And then the unthinkable happened. I got a message from Malwarebytes, one of my security programs, that it had fended off a bit of ransomware. I’d been getting a number of email spams lately too, making me wonder if my computer was compromised. Then all of a sudden, I couldn’t access Word anymore. I got an error message that said, “Your device can no longer support this App.” Huh?

I restarted the computer, scanned the system files with Malwarebytes and Norton, and Word still wouldn’t open. I could always try to reinstall Word 10 with my old disk. But why bother? I had to upgrade anyway, and updated programs are supposed to be more secure. So I took the plunge and subscribed for $69.99 per year.

Installation was easy, and all my prior files seem accessible. The same functionality exists although I may have to hunt for one or two items on the nav bar. Otherwise, the programs look similar to my old ones and yet different.

Outlook automatically signed in to my email server and changed to an IMAP account. My old one is a POP account and it’s still here. So now I have two Outlook accounts, which means duplication of all incoming posts. I’ll have to copy my folders from the POP to the IMAP account and then delete the older version. Let’s hope that goes well.

Upgrading can be difficult, but it’s more often the mindset that is the obstruction rather than the program itself.  I hope this will be the case here. I’m also hoping I don’t have a lingering virus or malware that disrupted things initially. Time will tell. At least this new version of Word is up and running. Whew!

The lesson learned is that if you need to upgrade your software program (or your computer, for that matter), don’t delay. Do it sooner rather than later.

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Getting a New Computer

Are you struck with terror at the thought of getting a new computer along with upgrading your operating system? If you’re like me, you’ll put off this transition and expense as long as possible. When you start getting the blue screen of doom, however, it’s no longer avoidable. You have to upgrade or risk losing your files along with functionality.

My computer guru tried to fix the errors popping up. When he said the system was too screwed up to repair, my heart sank. I knew what that meant. Even though he’d given me a new hard drive two years ago when the original failed, this Dell desktop was five years old. Time for a new model.

I hate changing computers as much as I hate getting my teeth drilled. It’s a painful process. Yet over the years, I’ve developed a methodology. I’ll share it with you in case this information is useful to others.

woman computer

Back Up Your Material

You can never have enough backups. Use online backup services, thumb drives, external drives, or whatever other means you have at your disposal. Put one of your backup drives in another location or carry it around in your purse in case your house burns down while you are out. Plan for disaster by keeping multiple copies of your files in different locations. Print out your passwords as well so you have a guide handy when you go to sign into your sites anew.

Back up your data files, your music, your photos, and your videos. Don’t forget to back up your email inbox and contacts, and your browser favorites/bookmarks. Unless you have a mirror image service, you can’t back up your programs. These you’ll have to reinstall one-by-one.

Prepare Your Programs

Make note of which programs you use and write them down on a list. See if you have a disk and a key code, or if they’re downloadable from the Internet. Gather your original disks in one place. Also make sure you have your Internet connection info handy, like your modem and router settings and wireless password. Things will go faster if you don’t have to hunt for this information.

Hire a Geek

If you can’t do it yourself, hire a pro who can copy the data off your machine and transfer it to the new one. Do not disconnect your old computer until he has copied the material he needs.

Write Down the New Specs

Note all the specs of your new machine, including model and serial number, as listed on the box. Write these down on a piece of paper. You’ll need them when registering the new device.

Name Your Computer

Make note of the name of your old computer. You might want to name the new one the same thing for networking purposes if you have a home network.

Disconnect Dropbox

If you use Dropbox, the day of installation, sign into your account online and disconnect your old machine from the program. This is to ensure that Dropbox doesn’t read your suddenly missing files as deleted.

Here’s a tip. Periodically, I’ll “send” my dropbox files to my hard drive for a duplicate backup. Carbonite will then back up these files. That’s probably why I have so many copies of the same folders on my new machine. Better many than none. I’ll clean them up when I have time.

Reinstall Your Programs

Once your new machine is up and running, reinstall your programs. Here are some of the ones I’ve had to reinstall: Microsoft Office, Dropbox, Firefox, Adobe Reader, APC Power Chute, Norton Security Suite, Carbonite, iTunes, Dragon, Windows Live Essentials (I use Photo Gallery for photo management, Movie Maker for my book trailers, and Live Writer to upload my blogs), Skype. You don’t realize how many programs are installed on your computer until suddenly they’re no longer present. Then you have to reconfigure each one. Oh, joy. How easy it was when you could just use your computer without having to think about it. Establish the path for your new backups. Are Outlook, Dropbox, and Carbonite backing up what they should? Where are the data files in Explorer?

Verify Your Data

Make sure everything is there that should be there. If it’s not, copy from your backup drives. Check for duplicates or missing files. Between my computer guru’s transfer of my data and my own, I’ve ended up with three different folders labeled “My Documents.” I have yet to sort these out and remove duplicates. Then my latest video trailer and some of my music files were missing. I found them on my backups, but it’s possible other items might have disappeared that I won’t notice until I need them.

Reset Your Automatic Backups

If you have an online backup service like Carbonite, it freezes the program after you install it and connect to the new machine. This is so you can restore any missing files before Carbonite starts all over again. It erases your old data 30 days from restart.

Fine Tune Your Machine

Configure your screen saver, monitor brightness level, background desktop image, and icons to make the display comfortable. These little things can be unsettling until they’re resolved. Adjust the sounds. Do you want to hear a noise every time you get an email?

So far I like Windows 10. I’ve upgraded from Windows 7, and I don’t find it difficult to locate things. I’m ignoring the tiles and just have icons on my desktop. This upgrade wasn’t such a big deal. And the new machine is faster with much more memory, so that part is good. It’s reconfiguring everything and sorting out the files that confuse me. But I’m up and running, and that’s what counts. The world will settle into place once things function smoothly and I no longer have to think about the mechanics. So give your reliable machine a pat and tell it you’re grateful for its continuing operation.

What tips have you found helpful when changing computers?

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