Tag: customer reviews

Amazon Reviews

According to some recent online posts, Amazon is changing the way it will be rating reviews.

“The new system will give more weight to newer reviews, reviews from verified Amazon purchasers and those that more customers vote up as being helpful.”

As an author, I find this promising. Recently I have revised three of my backlist titles. Some of those earlier reviews from the original books are less than stellar. I’d like to see new readers overwhelm the airwaves with positive raves about my revised and updated editions. And I certainly wouldn’t mind if Amazon removed some of those low-rated earlier posts that say my writing should have been better edited. Because those reviewers are right. My earlier editions did need more work, which I can only now see from the perspective of 15 years later.

Permed to Death, book one in my Bad Hair Day series, is a prime example. It’s full of exclamation marks and other new author mistakes. Open Road Media has put this title for sale at $1.99 this month only. This is great since it’ll attract new readers to my series. But I hope they keep in mind this is my first mystery and understand that my writing has steadily improved over the years. Some kind reviewers, who enjoyed the story, have remarked that it’s the first in the series and should be judged that way. Earlier reviewers haven’t been so accommodating. Hence my eagerness to produce revised and updated editions.

I need reviews for these new Author’s Editions so they can supersede the earlier ones. If you have read Hair Raiser, Murder by Manicure, or Body Wave in their revised formats, please post a customer review at Amazon, and also at Goodreads or BN if you go to those sites. These books are all on sale now for $3.99.

You can also go to an author’s book pages on Amazon and click on Has This Review Been Helpful to You? Click Yes if you feel it’s a decent review or No if it bashes the book and you don’t agree. Some low ratings may be justified but others are unusually cruel, like one star reviews that say, “This is the worst book I’ve ever read,” or “Author needs work” or “Painful to read.” Be fair. If you think the writeup applies, click yes. If not, click no. And is this true of newer editions? We’re not asking for all good reviews, only fair ones.

Please consider leaving a review for any of my new titles you pick up. Your post might encourage someone else to buy my book. And the more books that sell from the frontlist, the more the publisher will be inclined to acquire the sequel.

You count as a reader, now more than ever before in the publishing industry. Use your power to help your favorite authors.

Follow me on Amazon and find my books: http://amzn.to/1BYmuXE

More articles on the Amazon Update:

http://www.theverge.com/2015/6/20/8818621/amazon-reviews-system-changes

http://www.cnet.com/news/amazon-updates-customer-reviews-with-new-machine-learning-platform/

http://recode.net/2015/06/20/amazon-upgrades-its-review-software-keeps-banana-slicer-reviews-intact/

Reader Reviews

When you finish reading a book, do you write a brief review and post it online? If your answer is negative, why not? Do you feel you have nothing to say? Are you afraid your opinion won’t count? Is it too much bother?  Bookshelf

Reader reviews count a great deal to potential book buyers. When you’re thinking of ordering a book, do you go to the virtual bookstore and read customer reviews? I know I do. It’s possible that the more customer reviews on an Amazon page, the more chances of Amazon’s algorithms picking up the title and including it in their promotion, “If you like this book, you might like…” This recommendation is of tremendous help to authors. So are five star reviews. But be honest in your opinion and assign however many stars you feel is appropriate. Just please don’t trash someone’s work. If you don’t like the book, leave off your opinion. Nothing hurts worse than seeing someone give my book one star and condemning it. Maybe it just wasn’t their cup of tea and another reader will love it.

So how do you write a review? Start out with a blurb about the story. Pretend you are summarizing the tale for a friend, but omit any critical plot points that may act as spoilers. Then mention what you liked about the book. The exquisite setting details? The engaging characters? The non-stop action, or the quirky sidekick? Surely you can find something good to say. End your review if you can with a quotable line encapsulating your opinion. This may range from “A charming historical mystery that will sweep you away to the Victorian era” to “Starships, space battles, and snarky sidekicks…what’s not to like about this action-packed sci-fi adventure?”

Since the New Year is upon us, hereby resolve to start writing reader reviews and posting them online to support your favorite authors. Where to put them? Here are several sites where your opinion matters.

Amazon
http://www.amazon.com

Go to the book’s page. Scroll down to where is says Most Helpful Customer Reviews. Scroll down some more until it says Write a Customer Review. Then click there and follow the directions. You’ll need to be signed into your account. Preview and Publish your review as the final steps.

If you’ve read any of my books, even backlist titles, I can use more reviews! Go here to access a list of all my titles: http://www.amazon.com/Nancy-J.-Cohen/e/B001HD1ELI/

Barnes and Noble
http://www.barnesandnoble.com

Barnes and Noble is often overlooked, but with so many NOOK owners, this online bookstore still carries weight. On a book’s page, scroll down to where it says Customer Reviews. Then fill in your star rating and write your review in the box provided. Click Submit to finish. Again, you’ll probably need to be signed into your account first.

Here’s my author site on B&N. This online bookstore isn’t as author friendly as Amazon so it’s harder for us to make changes. http://www.barnesandnoble.com/c/nancy-j.-cohen

Goodreads
http://www.goodreads.com

Goodreads is a popular reader site where readers review books they’ve read, file these reviews on virtual bookshelves and create genre lists. Readers participate in group discussions, offering each other recommendations. A good review here really helps, and so does a recommendation in any of the groups! You can also look for book giveaways under Explore to get a taste of new releases. It’s easy to register for a free account. Then you just go to My Books, click on Add Books, and type in the book title. The book should pop up. Click on it and give it a star rating. Then click on Edit my Review and write in your review, or cut and paste it from your home computer. Be my friend at http://www.goodreads.com/author/show/91508.Nancy_J_Cohen

Library Thing
http://www.librarything.com

Here’s another site for you to post reviews and keep track of your reads. I need to update my bookshelf here. Librarians frequent this site. Find me on Library Thing: http://www.librarything.com/home/NancyJCohen. And, it’s another place for authors to offer giveaways of upcoming new releases.

Your opinion as a reader truly counts now more than ever, with professional reviews almost impossible for authors to get on their own, reviewers swamped with hundreds of titles, and the days of bookstore browsing severely diminished. Word of mouth is critical, and this is where you come in. Offering positive reviews and recommendations online of books you’ve read is one of the best forms of support you can do for authors. Consider yourselves our street team and get involved.

BookBub is another site for you to follow authors and post reviews. The idea is to share your favorite reads and support the authors at the same time.